This Privacy Policy explains how Castle International Group Kft. ("CIG", "we", "us", or "our") collects, uses, and protects personal data when you visit our website or contact us. We comply with the EU General Data Protection Regulation (GDPR) and applicable Hungarian data protection law.
The data controller responsible for your personal data is:
We collect the following categories of personal data:
| Data Category | Examples | How Collected |
|---|---|---|
| Contact details | Name, email address, phone number | Quote request form, contact form |
| Business information | Company name, product requirements, quantities | Quote request form |
| Communication data | Messages you send us via email or WhatsApp | Direct communication |
| Usage data | IP address, browser type, pages visited, time on site | Google Analytics (anonymised) |
| Advertising data | Ad clicks, campaign source | Google Ads (anonymised) |
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Responding to your quote request or enquiry | Art. 6(1)(b) — Performance of a (pre-)contract |
| Sending follow-up commercial communications (if you opted in) | Art. 6(1)(a) — Consent |
| Improving our website and marketing | Art. 6(1)(f) — Legitimate interest |
| Complying with legal obligations | Art. 6(1)(c) — Legal obligation |
We do not sell your personal data. We may share it with the following trusted service providers acting as data processors:
All processors have signed Data Processing Agreements and are required to handle your data securely and only for the stated purposes.
Some of the third-party processors listed above are based outside the EU/EEA (primarily the USA). Where this is the case, we ensure adequate safeguards are in place through Standard Contractual Clauses (SCCs) approved by the European Commission (Art. 46 GDPR).
Our website uses the following types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly necessary | Basic website functionality | Session |
| Analytics (Google Analytics 4) | Understand how visitors use the site — IP anonymised | Up to 14 months |
| Advertising (Google Ads) | Measure ad conversions — no personal profiling | 90 days |
You can opt out of analytics cookies at any time via Google Analytics Opt-out.
Under the GDPR you have the following rights regarding your personal data:
To exercise any of these rights, contact us at: info@cigroup.hu. We will respond within 30 days.
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Hungarian supervisory authority:
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All form submissions are transmitted over encrypted HTTPS connections. Access to stored data is restricted to authorised personnel only.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
For any questions about this Privacy Policy or your personal data, please contact:
